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Click & Collect

Click and Collect - All You Need To Know

 

You will need to bring a Printed Copy of your Confirmation Email and a Valid form of ID.

Click and Collect Your Item

 

How Do I Shop with Click and Collect?

It's very simple!

1. Add your item to your cart and proceed to the online checkout.

2. Select Click and Collect as your shipping option and when prompted select the store you wish to pick your order up in.

3. After completing the checkout process you will receive an email confirming that your order has been received here and will be going for processing

4. Once your order is completed another email will be sent to confirm that your item is now ready for collection in-store. Please present the printed copy of your Click and Collect email together with a valid form of ID.

 

Do I Have to Pay for the Click and Collect Service? 

No - This Service is Provided Free of Charge.

 

Do I Have to Pay in Full Before I Collect the Item I am Purchasing? 

Yes - All Items Must Be Paid For In Full When Ordering On-Line and Before Collection.

 

When Will My Order Be Ready? 


Collection Times Will Vary. Each item on our website will show you the number of working days - Mondays to Fridays - it will take for that item to be made for you. Once completed it will then be packaged and sent to the shop you have chosen and it will be available there for collection. You will be sent an email once it is there ready to be collected. To avoid disappointment or delays  please contact us for more information on time-frames before placing your order.  

Who Can Collect My Order?


If you are unable to collect your order in person, you may nominate another person to do so on your behalf. To do so you must provide us with their full name and address and ensure that they present a Printed copy of the CLICK and COLLECT email you received and a valid form of identification.

Please note: If this process is not followed, the person collecting the item will be turned away. This policy is in use in order to protect our customers against any unauthorised person collecting their order from our shops.

 

Can I Order My Item From Abroad and Collect the Item When I Am Visiting Ireland?

Yes. Many people do this. It is particularly popular when placing an order for a SPECIAL ORDER Item that will take up to several weeks to be Custom Made. This way that item can be completed and ready for collection in their chosen shop when they arrive in Ireland. The collection date will be confirmed with you before arriving in Ireland. Once you arrive here it is simply a matter of popping into the shop you had chosen in Galway or Dublin along with the Printed Copy of your CLICK and COLLECT Email and ID and the staff member in the shop will then get your order for you.