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Click & Collect

Click & Collect - All You Need To Know

 

Please bring your confirmation email in your phone OR printed and a valid form of ID.

Click & Collect Your Item

 

How do I shop with Click & Collect?

It's very simple!

1. Add your item and proceed to online checkout.

2. Select Click & Collect as your shipping method and when prompted select the store you wish to pick up from.

3. After completing the checkout process you will receive an email confirming that your order has been processed. 

4. An email will be sent to confirm that your item is ready for collection instore. Please present the Click & Collect email together with a valid form of ID. 

 

Do I have to pay for the Click & Collect service? 

No, this service is provided free of charge. 

 

Do I have to pay in full before I collect the item? 

Yes, all items must be paid for in full before collection.

 

When will my order be ready? 


Collection times vary depending on whether the item is in stock. To avoid disappointment delay and  please contact us for more information before placing your order.  

Who can collect my order?


If you are unable to collect, you may nominate another person to do so on your behalf. To do so, please provide us with their full name and address and ensure that they present the click & collect email and a valid form of identification. 

Please note: If this process is not followed, the person collecting the item will be turned away. This policy is in use in order to protect our customers against fraudulent use of their payment card. 

 

Can I order my item from abroad and collect the item when I am visiting Ireland?

Yes, many people do this and it is particulary popular with people who place special orders. The collection date is confirmed before arriving in Ireland and it is simply a matter of popping into our shops in Galway or Dublin to pick them up in person.